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Terms of Service & Refund Policy

By purchasing from this site, you agree to the following terms:

📦 Shipping & Delivery

  • All physical orders are shipped to the address provided at checkout. Please ensure your address is correct before finalizing your order.

  • Once an order is marked as shipped, I am no longer responsible for lost or stolen packages. For extra security, you may request tracked or insured shipping before purchase (additional fees may apply).

🔁 All Sales Are Final — No Refunds or Returns

Due to the nature of my work as an independent artist:

  • All sales are final.

  • I do not accept returns, exchanges, or cancellations once an order is placed.

  • In the rare case of significant damage during transit, please contact me within 48 hours of delivery with photo documentation.

📧 Customer Communication Policy

  • For any inquiries, please contact me at: thehumanamy@gmail.com

  • Unsolicited or repeated contact may be considered harassment and will be handled accordingly, including potential legal reporting.

🛑 Refusal of Service

I reserve the right to refuse service or future transactions to anyone who engages in:

  • Harassment or inappropriate behavior

  • False claims about orders

  • Attempts to bypass stated policies

🔒 Intellectual Property

All artwork, designs, and written content are the intellectual property of Amy Lees. Unauthorized reproduction, sale, or distribution is prohibited.

By purchasing, you agree to these terms.

Thank you for supporting independent artists. Your understanding and respect of these policies helps me protect my work, time, and creative energy.

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