Terms of Service & Refund Policy
By purchasing from this site, you agree to the following terms:
📦 Shipping & Delivery
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All physical orders are shipped to the address provided at checkout. Please ensure your address is correct before finalizing your order.
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Once an order is marked as shipped, I am no longer responsible for lost or stolen packages. For extra security, you may request tracked or insured shipping before purchase (additional fees may apply).
🔁 All Sales Are Final — No Refunds or Returns
Due to the nature of my work as an independent artist:
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All sales are final.
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I do not accept returns, exchanges, or cancellations once an order is placed.
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In the rare case of significant damage during transit, please contact me within 48 hours of delivery with photo documentation.
📧 Customer Communication Policy
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For any inquiries, please contact me at: thehumanamy@gmail.com
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Unsolicited or repeated contact may be considered harassment and will be handled accordingly, including potential legal reporting.
🛑 Refusal of Service
I reserve the right to refuse service or future transactions to anyone who engages in:
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Harassment or inappropriate behavior
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False claims about orders
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Attempts to bypass stated policies
🔒 Intellectual Property
All artwork, designs, and written content are the intellectual property of Amy Lees. Unauthorized reproduction, sale, or distribution is prohibited.
✅ By purchasing, you agree to these terms.
Thank you for supporting independent artists. Your understanding and respect of these policies helps me protect my work, time, and creative energy.
